(Assistant) Manager / Shift Leader Haarlem

Haarlem, full-time.

Are you a hospitality talent who loves working hands-on and taking responsibility? For our location in Haarlem, we're looking for an (Assistant) Manager / Shift Leader who thrives in a dynamic environment, enjoys leading a team, and wants to help us build a strong location.

About Copper Branch

At Copper Branch, everything revolves around flavourful, 100% plant-based dishes, great service, and a warm guest experience. We're a growing restaurant concept with an energetic, hands-on team that works together every day to deliver quality and a great atmosphere.

Leadership here means being on the floor, not above it. It means jumping in, guiding your team, and constantly looking for ways to do things better. Whether you're at the counter, helping in the kitchen, or leading the team through a busy shift, you're present and know exactly what's happening on the floor.

The role

As an (Assistant) Manager / Shift Leader, you're a key part of the restaurant. You work actively on the floor while making sure your shift runs smoothly.

You guide and support the team, keep an overview during busy moments, and make sure our guests have a great experience. Depending on your experience and ambitions, you can start as Shift Leader or Assistant Manager, with the opportunity to grow toward Restaurant Manager.

What you'll do

On the floor:

• Actively help out in the kitchen, service, and at the counter
• Guide and support the team during your shift
• Monitor quality, speed, and guest experience
• Keep an overview, even during busy moments
• Solve operational challenges quickly and practically
• Coach and motivate colleagues, leading by example

Beyond the floor:

• Help with scheduling and daily planning
• Manage stock levels and place orders
• Handle cash and shift reports
• Contribute ideas on processes, efficiency, and team development
• Take on more responsibility for daily operations over time

Who are you?

• You have experience in hospitality; experience as a supervisor, senior team member, or all-round hospitality worker is a strong plus
• You enjoy working actively on the floor
• You can lead a team calmly and clearly, even during busy periods
• You're guest-focused, energetic, and solution-oriented

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